At EuFlex you can declare hours digitally with the AFAS Pocket App.
In the app you can (among other things):
You need to book the hours on the correct placement (assignment) in the app. You can do this every day after work so you don’t forget anything, weekly or all at once monthly. You have to book the hours per day and save them per week on the app. You can submit everything at once or do this in phases.
Once you submitted the hours, they will become visible for your TU/e manager in their employer portal, where they will approve or reject the hours.
Are your hours rejected because, for example, they are not correct or because they have been booked in the wrong placement? Then you can see this on your app. You will also receive a notification by email that a task is ready for you and you can adjust your declaration.
If everything is approved, it will automatically be forwarded to us, after which we will process it with the wage payment. Unfortunately, you cannot (yet) see this process on the app. You will see a status of your hours, but this is not (yet) a working function from the AFAS Pocket App.
It is important you declare your hours on time! Because your manager also has to check them. The hours of the previous month must be declared no later than the 10th of the following month. After that, your manager has until the 15th to approve them. After this date, it is no longer guaranteed that your hours will be paid in that month’s wage run.
For example: If you work in January, these hours must be booked no later than February 10. Your manager approves them no later than the 15th and we pay your salary around the 25th of February.
Use the following manual to book your hours: Declaration Manual.
Go to the store (Google Play or App Store) and search for “AFAS Pocket App”.
Click this QR code on your phone or scan it with your camera:
You will then receive an email with a 6-digit code.
Enter this code into the app or press the code if you have opened the e-mail on your phone.
If you have any questions, please contact us on: 040-2478085
Luna de Plint, room 1.140 – TU/e Campus Eindhoven.
No, there is only an app available.
First you have to check on the app if your phone number is correct. You can check this at “my data” on the app and then adjust it in the following format: +31612345678. In 9 out of 10 cases that is the problem and there is one “0” too many.
Don’t stress, this happens more often and is (usually) due to the AFAS SMS server. Usually it works at a later time or the next day. Does it still not work? Create a ticket for us via the app or send an email to pocket@euflex.nl
You can see this process in the app. You can see the status of your hours and see whether your manager has already approved them. If this process is completed no later than the 15th of the following month, you will be paid that month.
For example: Your January hours must therefore be approved by February 15 at the latest. Then you will get paid at the end of February.
This is possible. Click on the “submit” button, then on “payroll tax statement” and then follow the instructions on your screen.
It is important that this can only be done on the 1st of a month on a date in the future. You must finally digitally sign the document with a text message.
You can find the booklet in the app under “News” and then choose all documents.
No, this is not our specialty. It’s best to contact insurer AON for this. TU/e has made certain discount agreements with this insurer.
They explain to customers about the health insurance and how they can apply for the health care allowance.
The contact person is: Paul Dekker +31 (0)40-261 1911
FOR INTERNATIONAL STUDENTS/EMPLOYEE: +31 (0)10-448 8270 or info@aonstudentinsurance.com
Consultation hours are Tuesday afternoon from 13:00 to 17:00. Building Traverse room 3.02
You can check the website from CAK.
You can send us an email to salary@euflex.nl. We will then terminate your contract.
You can find it under “my file”.
This is possible. You go to “settings” in the app and then click on “language”.
You can have this e-mailed to us via your manager.
The payment dates for this year are always on the 24th of the month. Deviating months in 2024 are: November & December. In 2025 it’s May, August & December. Then you will receive it before the weekend.
You can use the Pocket app with multiple environments.
Go in Pocket to Settings / My Profit-environments and select the environment. You can also add a new environment here.
We have many options for this. You can send an email to salary@euflex.nl, call 040-2478085, send your message via the chatbot or click on the “send” button via the app.
It is of course also possible to visit us. Someone is present at the office (in principle) from Monday to Thursday. The Contract & Payroll Services department (for your salary, contract and the app) has its regular office day on Monday.
